#Thinkscape Zee Drive Download software
#Thinkscape Zee Drive Download windows 8
On Windows 8 only: you will need to click on “Windows Credentials”.Open Microsoft Credential Manager: In a Run window, type: control /name Microsoft.CredentialManager.Run the Microsoft Office 2013 Removal tool to ensure complete removal of Office 365 products.
Look in C:\ProgramData\Microsoft for any SkyDrive or OneDrive folders.(Note: If you get an error about files in use, you may need to restart explorer.exe or reboot the computer first) Look in %APPDATA%\Microsoft and %LOCALAPPDATA%\Microsoft for any OneDrive or SkyDrive folders - delete all of them.Uninstall all Microsoft Office, SkyDrive and OneDrive software listed in Add/Remove Programs.I’m not sure which steps are required or if any can be skipped, but here is what I did: Ultimately, it appeared to be an obscure issue with cached credentials & permissions in SharePoint. I ultimately ended up re-installing Office 365 Business twice on the user’s computer (the one responsible for the files being moved) before I finally got the problem resolved. After over an hour of troubleshooting, I finally discovered (via audit logs) that the files were being moved by another user than the one I was working with who had noticed the problem.įrom what I read online, there are a multitude of possibilities that could cause this problem. The first part was to determine what was causing the files to move after they had already happily synced where they were supposed to be. I verified that the files were syncing in the sub directories properly, but within 10 minutes, the files would suddenly be back in the root of the Documents library. I worked with a customer for over 4 hours yesterday trying to troubleshoot an issue where files that were stored in some sub-directories were mysteriously moving back to the Documents root within 10 minutes.